Ally Bank provides online banking for existing account holders which is easily accessible from a computer or piece of mobile technology such as a tablet or smartphone. The facilities available online are all those that can be found in a local branch as well as some helpful additions like being able to access statements instantly or receive and pay bills online via E-Bills.
HOW TO LOG IN
Step 1 – If a user wants to login they must go to the Homepage of the bank and look for the ´Log In´ facility at the top right corner of the page.
Step 2 – Next users are directed to a pop up menu where they must select the ´Bank Login´ by clicking on this.
Step 3 – Users are directed to a new page where they must enter their ´Username´ and `Password´ in the blank fields and then click on ´Login´.
Forgot username/password –
If a customer forgets their username they must call the banks services by telephone on 1(877) 247-2559.
Step 1 – If a customer forgets their password they must click on this link ´Forgot Your Password´.
Step 2 – Users are directed to a page where they must complete the blank fields. Next they must check the box to decide which way they want help with their password and then finally click ´Continue´.
- Social security number
- Password help
HOW TO ENROLL
Step 1 – Users who wish to open an online account must go to the banks homepage and click on the link ´Enroll´ which is just below the ´Login´ facility.
Step 2 – Users are directed to a second page where they must complete the required fields to continue with enrollment.
- Type of account
- Social security number last four digits
- Date of birth
- Account number/VIN